Terms and Conditions:
By “Submitting” the reservation form, you (herein after also referred to as Guest) are confirming that you have read and agreed to the rules and regulations listed below. Your reservation is subject to receipt of payment, the terms herein and with the understanding that you will adhere to the regulations set forth and contained at www.coastlineluxuryrentals.com. (a property management website of Coastline Luxury Rentals, LLC; hereafter referred to as” CLR”). Confirmation of your reservation will be provided upon required reservation deposit payment.
Reservation Deposit:
A reservation deposit of $500.00 is required in order to make a booking and remove the unit from inventory and hold it for the Guest until the first payment is received. The $500.00 reservation deposit should be made by credit card and will hold the booking for the Guest for up to 7 days. Should the Guest not make the first payment to CLR within the first 7 days of booking the reservation, the reservation will automatically be cancelled and the $500.00 reservation deposit will be refunded back to the Guest’s credit card minus a $50.00 administrative fee. The Guest must remit the non-refundable first payment which is one half (50%) of the total Rental Charges within 7 days of making a reservation either by echeck, personal check, cashier’s check, money order or credit card, and the reservation deposit will be applied towards this first payment. The balance of the Rental Charges shall be due 45 days prior to the Guest’s arrival date and are non-refundable. A reservation deposit is not a security deposit, however the credit card number supplied for the reservation deposit will be kept on file and used to charge any incidental costs, damage, loss, etc. that is incurred during the stay or that is not covered under the Security Deposit Protection Waiver limitations. If the reservation is made within 45 days prior to Guest’s check-in date, the total of all Rental Charges shall be due upon making the reservation and shall be payable in full by e-check or credit card and booked through the internet site www.coastlineluxuryrentals.com. However, CLR reserves the right to alter, amend or change the acceptable forms of payment at any time.
Security Deposit Protector Insurance:
A Damage Waiver fee of $55.00 is collected on each reservation. This Security Deposit Protector Insurance provides for up to $1,500 of non-intentional, accidental damage to the unit. The person named on the reservation and all named guests staying in the property will be covered for reported accidental loss or damage up to the maximum coverage limit. Any guest that is not listed on this Agreement form is not covered. This does not negate your responsibilities as a renter. You must notify CLR of any damage to the unit during your stay or this plan is null and void.
The Security Deposit Protector Insurance does NOT cover theft, gross negligence, willful or wanton conduct, intentional damage, lost keys, gate cards, remote controls, excessive wear and tear, excessive cleanup, unauthorized late check-outs, pets, smoking or any other violation of our rental policies. Additionally, by signing this agreement you authorize CLR to charge the credit card on file with any additional damage costs. Certain properties of higher value carry the requirement of an additional $500 refundable security deposit that may be collected at the time of booking and will be denoted in the details of the Property Details.
Arrival/Departure:
Check-in Time is after 3:00pm and before 5:00pm. No Premises is guaranteed until 5:00pm. CLR may accommodate an earlier check-in time, if the Property is cleaned and ready for occupancy. Check-out time is 10:00am. Late check outs are subject to a $100 per hour charge payable by the Guest.
Cancellation Policy:
Once a reservation is booked and the first payment is made within 7 days of booking, the residence is removed from available inventory and the reservation attains a non-refundable status. Any cancellation beyond the 7th day of booking results in forfeiture of any monies paid to CLR, as all reservations booked and paid after the 7th day are non refundable, regardless of reason for cancellation including Hurricane Warning, Tropical Storm Warning, etc. We strongly encourage guests to purchase a comprehensive travel insurance policy as protection in the event a renter needs to cancel their planned vacation rental.
Agency Disclosure:
CLR serves as the agent and representative of all Owners of the Premises in its rental program and is acting at all times, in and for the best interest of the Owners. CLR is authorized to institute such legal action as is necessary to collect the rent, obtain eviction of the Guest, and/or otherwise enforce the provisions of any lease affecting the Premises, and any other legal and/or equitable remedies available to the Owner of the Premises. All expenses incurred by CLR pursuant to the provisions set forth in this agreement, including but not limited to attorney’s fees shall be immediately due and owing by Guest to CLR.
All Premises managed by CLR are privately owned. As manager, CLR does not guarantee any assignment of Premises that we manage to any Guest. Guests’ reservation can be moved to an alternate location at any time before or during Guest’s stay. Discounts or refunds for relocations are not applicable.
Rental Restrictions:
A. All of our vacation accommodations are family rentals only. NO units will be rented to vacationing students or young adults (under 25) unaccompanied by a responsible parent or guardian. No chaperoned parties or vacationing students are permitted and will be subject to immediate eviction and forfeiture of both security deposit and all rental fees paid. A parent or guardian must be staying in the unit at all times. Our rental units are monitored for violation of this policy. ALL VIOLATORS WILL BE EVICTED AND ALL RENTAL PAYMENTS AND/OR SECURITY DEPOSITS WILL BE FORFEITED. In accordance with Florida State Statute 509.41, reservations made under false pretense are null and voice and check-in will not be allowed and all rental payments and/or security deposits made will be forfeited. This policy includes reservations made by parents or guardians who do not check in, and/or who leave overnight during the length of the stay. NO EXCEPTIONS! We require one parent or guardian for every four persons under the age of 25. During the spring break period, special registration policies will be in effect: the ratio for each reservation must be one parent or guardian per every two persons under the age of 25.
B. Reservations made under a false pretense will be subject to immediate eviction and forfeiture of all rental fees and/or security deposits paid.
C. All guests and ages must be listed below. Outside guests are not permitted (daytime or overnight) without approval. If there is evidence of unauthorized outside, nonregistered guests, you will be subject to immediate eviction from the property and no refund for unused days is available.
D. Certain Premises are subject to maximum occupancy limitations. Guests shall provide CLR with the number and age of those who will occupy the Premises upon making the reservation. Exceeding the maximum occupancy will result in immediate eviction and forfeiture of all rental payments made.
E. Units left excessively unclean will result in an additional charge payable by Guest of no less than $250.00. CLR solely determines whether or not a unit was left excessively unclean.
Maintenance & Repairs:
Guest shall promptly report any maintenance problems to CLR. Any damage (accidental, incidental or purposeful) must be reported immediately to CLR. In accordance with the SDPI, it is the responsibility of the Guest to notify CLR in writing prior to departure of any accidental loss or damage to the property in order to comply with the terms and conditions set forth under the separate SDPI policy. Failure to do so will result in the Guest bearing full personal financial responsibility for any loss or damage to the unit. Additionally, any loss or damage done by the Guest on purpose is excluded from the SDPI Waiver and the Guest will bear sole financial responsibility for replacement and/or repair.
Quiet Times:
Quiet times must be respected between the hours of 9:00pm and 9:00am. Please remember that noise carries very well close to water and that conversations are easily heard from balconies and pools. The neighbors have our emergency contact information and are asked to call the police if there is a problem or disturbance caused by our Guests. Should continued, excessive noise persist, please be advised that your tenancy will be terminated immediately. Your cooperation in helping us maintain a friendly relation with the neighbors is greatly appreciated. Be a good neighbor, remember that each rental property is owned by an individual and should be treated with the same respect as your home. Please abide by all noise ordinances, parking instructions, and all local homeowner's association requests (all homeowner's association rules and bylaws supersede that of CLR).
Housekeeping:
All linens and towels are provided for each rental unit. Linens and towels are not to be taken from the unit to be used on the beach. PLEASE MAKE SURE TO SHAKE SAND OFF OF ALL TOWELS AND CLOTHES BEFORE WASHING SINCE THE SAND WILL BURN OUT THE WASHER MOTOR AND YOU WILL BE HELD FINANCIALLY RESPONSIBLE FOR REPAIRS. A starter supply of bath tissue, paper towels, and garbage bags are also included. Guests are responsible for their own paper goods after initial supply is depleted.
Pools:
Certain pools and spas may be heated seasonally for an extra fee. Please inquire as to which properties are available and what the applicable fee is.
Swimming Pool and Pool Area:
Although the pool/spa temperature, if applicable, is preset, there is no guarantee as to the pool temperature. Changing the control settings and temperature will result in additional heating charges.
Use of the Swimming Pool is "at your own risk". All Guests assume the risks of use and waive the right to file suit against the Owner and/or CLR for any loss, damage, injury or liability that should occur. NO DIVING. The Guest assumes all responsibility for themselves and anyone that they allow to be in the pool area. There is no lifeguard on duty. \
- An adult must supervise children at all times.
- Only registered guests are allowed.
- Pets are forbidden in the pool and pool area.
- No glass or breakable objects.
- Area must be kept in a clean and proper order.
- Please do not throw anything heavier than a pool noodle in the screened pool area as the screens tend to get damaged. This is considered “Willful” damage and is NOT covered by your Damage Waiver.
- Pool times for beachfront pools: 9:00am to dusk, others may vary.
- Please ensure that young children wear swim diapers.
- The use of balloons in and around the pool area is prohibited.
Please obey rules and times of use that are posted at each pool. The pool is serviced regularly and has automatic cleaning and chlorinating systems. Please notify your Hospitality Team Member immediately if there is any problems or concerns; however, there will be no rental refund if the pool is closed due to any circumstance. The gates and pool cage doors are to be kept closed and secured at all times.
Pets:
Pets are not allowed in any rental units unless otherwise designated. If you plan on traveling with your pet, contact CLR to find out which properties will allow them and what type of pets are acceptable (small dogs, 25 lbs. or less).
There is a non-refundable pet fee of two hundred fifty dollars ($250.00). This is to cover additional cleaning costs inside the unit. If a pet fee has not been paid, but there is evidence of an animal in the house, your credit card will be charged Two Hundred Fifty dollars ($250.00) plus Fifty dollars ($50.00) extra for last minute administration. The pet fee does not cover removing pet waste so please stoop & scoop. Pets are not allowed in the pool or pool area. Violation of the no pet policy will result in immediate eviction from the premises and forfeiture of all monies paid.
Smoking:
Smoking is not allowed in ANY property represented by CLR! If there is evidence of smoking in the house, your credit card will be charged Two Hundred Fifty dollars ($250.00) plus the cost to remove all evidence of smoking. (This typically involves dry-cleaning of window treatments and bedspreads, shampooing the upholstery and carpets, and changing the air filters.) Please smoke outside and clean up all evidence of smoking. Violation of the non-smoking policy will result in immediate eviction from the premises and forfeiture of all monies paid.
Keys & Remote Controls:
One set of keys will be in a lock box on the property, typically by the front door. You will be provided with your code upon receipt of final payment. An additional set of keys is available on site in the house. Lost keys will be charged at the rate of Fifty dollars ($50.00) per lock to cover the cost of re-keying. There will be a charge of One Hundred dollars ($100.00) for each lost remote control.
In the event you are locked out after normal business hours, you will incur a fee of $50.00 for a CLR representative to assist you.
Grilling:
Certain residences may have gas grills or summer kitchens contained within the property. Use of free standing gas grills should be in an area at least 10 feet from the building to avoid any risk of fire or smoke damage and the appliance should be placed on the grill mat to avoid grease staining on the pavers or cement. It is the responsibility of the Guests to thoroughly clean the grill after each use.
Golf Cart:
Some residences may have a golf cart available for the use of their Guests. A separate Waiver of Liability must be signed along with any Golf Cart security deposits if applicable and are covered under separate agreement. Use of a Golf Cart on property constitutes an agreement directly between the Owner and the Guest and CLR maintains no liability in the transaction.
Beach Access:
CLR does not maintain nor upkeep dune walkovers, paths, or beach accesses. Please inquire if you have concerns about beach access.
Parking:
Most properties restrict parking for RV's, boats, and motorcycles. Please inquire to find out which properties will allow parking for these types of vehicles. Parking arrangements can be made at a local storage facility. Most properties have a car limit so please confirm the maximum number of cars the property can hold. CLR is not responsible for towing.
Subletting:
Reservations are not transferable.
Property:
All units are privately owned. The Owner and CLR shall be held harmless from all claims or causes of actions arising from the rental of the unit by the Guest. The Owner and CLR are not responsible for any of the Guest’s items that are lost or stolen.
Security of Personal Property:
CLR is not responsible for any acts of theft or vandalism or other damages to any personal property of the Guest during Guest’s stay or for personal items left by Guest in the Premises after Guest’s departure.
Guest Responsibility:
CLR, the Owner(s) of said Property and anyone in the employ of CLR or the Owner(s) are not responsible for the actions and/or results of those actions by Guests and any visitors to the Property during this rental Agreement. The Guests named in this agreement bear sole responsibility for ensuring that both themselves and all other visitors, registered or not, understand and strictly adhere to the rules and regulations contained herein, as well as any specific rules for the Premises as identified through various regulations, such as homeowner’s associations, etc.
All Guests shall take care to ensure that the Property and its contents are kept safe and remain in the same manner as they were when Guest checked in. Guests shall lock all windows and doors securely when not on the Premises. Rearranging the furniture or removing any items from the Premises is strictly prohibited. Under no circumstances shall indoor furniture be taken outside to any pool area, courtyard, lawn or driveway.
The Renters acknowledge that CLR management, the property owners, and any and all employees do not carry personal liability insurance and thus cannot be held responsible, regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests (registered or not) which the renter or their party have allowed access to the property, intentionally or not. Additionally, the Renter and all other parties present within the Premises will release and hold harmless any and all parties involved with the rental, including CLR, the management company, its personnel and the property owner(s) and its representatives for any loss or damage to personal property , for any injury and/or death regardless of fault.
CLR, its personnel and the property owner(s) are not responsible and shall be held harmless for any loss that is a result, whether incurred directly or indirectly, from any the following:
- Acts of God.
- Acts of Terrorism.
- Acts of government or other identified authorities.
- Loss inherent to any body of water including the Gulf of Mexico, Bays, Bayou’s, pools, etc.
- Fires or smoke.
- Malfunction of any machinery and/or equipment .
- Any travel delay that results in “no show” and/or late arrival to the premises, illness, personal emergency or anything else that occurs which would cause the Renter to be unable to utilize said Property during the rental agreement dates.
Signature Confirmation:
Guest Signature on the Property Rental Agreement contract serves as a signature on all credit card transactions.
If you require any further explanation of these policies or have questions, please send an inquiry to info@coastlineluxuryrentals.com. |